Elevate Problem-Solving

with A.R.E.E IT Helpdesk Service

We provide comprehensive IT support within your organization, offering guidance and resolving issues through Remote Access. If a problem cannot be resolved remotely, our helpdesk team will travel on-site to address the issue. We ensure that all computer-related problems are effectively handled, from initial troubleshooting to final resolution.

A.R.E.E. IT Help desk Give You Better Service

What Our IT Helpdesk Service Offers

What Our IT Helpdesk

Service Offers

IT support center for troubleshooting, monitoring, and analyzing computer and server issues.
Problem resolution via Remote Monitoring.
Nationwide service across Thailand.
Comprehensive problem data collection.
On-site problem resolution if Remote Access is not sufficient.
Prepaid Service/Incident Call for hardware and software troubleshooting on a per-call basis.
Software Security services.

Enhance Your Organization

with IT Helpdesk Service

Our IT helpdesk service optimizes your organization’s resource utilization by providing complete IT support. We help boost your competitive edge in the market by leveraging technology, reducing redundant or unnecessary tasks, and ensuring that each area of your business runs smoothly according to plan. We aim to improve IT services within your organization.

Helpdesk Solutions

Problem storage

We store all problem data in a database, presenting it via a Dashboard for analysis alongside potential future issues. This approach helps find efficient and quick solutions, reducing the likelihood of recurring problems.

24/7 Service

We provide round-the-clock IT problem-solving support, as system issues can arise at any time. Our team is ready to assist whenever a problem occurs.

Updates and Maintenance

We maintain and update your systems, such as hardware, servers, computers, networks, and more, to ensure stability and efficiency throughout their usage.

No Problem Left Unsolved

Every problem requires a solution. Customers can report issues through our system, where they will be prioritized based on urgency to ensure timely resolution.

Helpdesk Support System

Our helpdesk support system allows users to conveniently submit requests and report issues, ensuring they reach the IT helpdesk quickly. We collect comprehensive data from all reported problems and provide weekly reports to clients, enabling them to analyze and choose the most suitable systems for future use.